Reference

Our Terms, Your Rights, and How We Operate

pk76 sets out its legal position clearly so you know exactly where you stand before you open an account or make a deposit via JazzCash, Easypaisa, or Raast.

Jurisdiction-Dependent AccessAccount Terms ApplyJazzCash & Easypaisa Policy ScopeRaast Wallet ConditionsPakistan-Eligible Regions Only
pk76 Our Terms, Your Rights, and How We Operate
HOW WE HANDLE YOUR DATA

Data Handling, Cookies, and Account Security

We handle your account data with a clear scope: what we collect, why we hold it, and how you can ask us to change or remove it. Security measures on your pk76 account include encrypted sessions, OTP verification on login, and wallet-linking confirmation steps when you connect JazzCash or Easypaisa for the first time.

Data Collection Scope

We collect only the information needed to operate your account — registration details, wallet identifiers for JazzCash or Easypaisa, and transaction records required under applicable rules.

Cookie Policy

Our platform uses session cookies to keep you logged in and preference cookies to remember your wallet and language settings. You can clear these via your browser without affecting your account.

Account Security Steps

Every login requires OTP confirmation to your registered mobile number. Wallet changes — such as adding a new Raast account — trigger a second verification before the update saves.

Data Retention and Requests

We hold your data for as long as your account is active and for any period required by law after closure. Submit a data-access or deletion request via our support email with your account ID.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about how these terms apply to your account, or you want to submit a request about your personal data, our support team handles legal queries separately from general account help. Reach us through the channel that suits you — we aim to respond to formal legal requests within a reasonable period.

Team online

Live Chat

Start a live chat session from within your account dashboard. Identify your query as a legal or policy matter so it routes to the right team without delay.

Email Support

Send a written request to our support email for formal policy queries, data-access requests, or account-closure matters. Include your registered account details.

Account Help Centre

Visit the Help Centre section inside your pk76 account for documented policy answers, wallet terms, and step-by-step account actions tied to legal requests.

Answers to Common Policy and Rights Questions

These are the questions we hear most often from account holders in Pakistan about how our legal terms work in practice — covering access, data rights, wallet policy, and how to make a formal request.

Access depends on local law and the region you are in. We recommend you confirm that use is permitted where you are located before opening an account or making any deposit.

Our terms apply equally to all deposit and withdrawal methods — JazzCash, Easypaisa, Raast, bank transfer, and debit card. Choosing a payment method does not change your rights or obligations under these terms.

Send a written data-access request to our support email with your registered account ID. We will confirm receipt and respond within the period required under applicable law.

Yes. Submit a deletion request via our support email or live chat, marked as a legal matter. We will action it where no legal obligation requires us to keep specific records.

Wallet identifiers — including linked JazzCash and Easypaisa numbers — are removed from active systems after account closure, subject to any retention period required by applicable rules.

Raise the matter in writing via our support email, clearly describing the policy point in question. Our team will review and respond before any account-level action is finalised.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.